FAQs
What is your return policy?
If you are unhappy with your product, please contact us at trinketorders@gmail.com.
As our products are personalised, refunds are generally not an option, however, if there is an issue with your order we would be happy to provide you with a replacement.
How long does the order process take?
Once you have placed your order online, we will begin working on it.
Our handmade cards take between 2-3 business days to make (depending on your option), and we ask you to allow up to 2 business days for postage within Ireland (postage varies internationally).
If you need the card for a special occasion that is approaching shortly, please contact us at trinketorders@gmail.com
Can I cancel or edit my order?
Unfortunately, as soon as you place your order we begin working on it. If you have any special requests, please email them to us before you purchase to ensure we can fulfill your requests.
What are the payment options?
We accept PayPal only at this time.